Vivid Digital Design Co
FAQ's
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Do I have to be a member to participate?
Yes. For unlimited to access to all designs, a membership will need to be purchased. As a member, you will have access to over 1000 tumbler sublimation designs. In addition, other designs will be available to use on various projects including t-shirts, mugs, glass can etc. More than 200 designs will be added monthly as long as membership remains current.
To view our designs, please visit our Etsy shops. There are many additional tumbler designs included that are not for sale on our Etsy shops.Vivid Digital Design Co.:
https://www.etsy.com/shop/VividDigitalDesignCo
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Are designs only for personal use or can we use them on products we sell?
All designs are personal and commercial use ready. No additional fee/license is required. You are not allowed to resell the designs or give away and share in dump groups. If reported of sharing/selling digital designs, access will be revoked without refund.
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What are the size specifications of each design?
Designs are created at 300 DPI and sized for the type of tumbler portrayed in the listing photo/descriptions: 12oz, 20oz, 30oz, 40oz or singular PNG designs for shirts or mugs etc. Designs can be resized using design software.
Sublimation requires sublimation equipment as well as special inks and substrates. There will be no refunds if the image does not press correctly because a sublimation substrate was not used or user error.
Please know that colors vary from computer to computer and will depend on your printer, ink used and substrates. There will be no refunds for slight color variations due to these variables. Please message me with any issues.
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Billing
This is a monthly membership and auto renews each month on the same date purchased each month until cancelled.
To Cancel: Login to your account >Click 'My Subscriptions' under your account> Here you can update your Payment Method or Cancel Subscription.
5. Contact
For any issues regarding your account or membership, please email: